About this feature
Keep up with all your employee activities in one place with DeskTime’s in-app Notifications.
DeskTime Notifications allow Company Owners, Company Administrators, and User Administrators to spot employee requests and activities that might require immediate action.
Note!
- The Notifications feature is available in Premium and Enterprise plans.
You can test out our Notifications feature if you have one of the following DeskTime user roles:
- Company Owner
- Company Administrator
- User Administrator
You can receive notifications about any of these user activities:
- Suspicious screenshots
- Unproductive app use
- Work Schedule requests
- Absence requests
- Offline time requests
How to set up notifications
Step 1: You can set up notifications by going to your My DeskTime page and selecting Notifications
Step 2: Select the notification type
What triggers each of these notification types?
- Suspicious screenshot: Triggered when DeskTime detects a suspicious screenshot
- Unproductive app visit: Triggered when more than 15 minutes have been tracked on an unproductive app by a user during the day
- Work Schedule request: Triggered when a work schedule entry is submitted for approval
- Absence request: Triggered when an absence entry is submitted for approval
- Offline Time request: Triggered upon offline time submission for approval
Step 3: Select the teams you want to receive notifications about
Under the target group section, you can select the specific teams you want to receive notifications about.
This will come in handy if you’re a Company Administrator or Company Owner. Before this feature, you could only view all incoming employee requests. Now, you can filter out specific teams for which you will receive notifications on the notification feature.
Important! The notification will only be triggered if the relevant features are active on the individual, team, or account level.
Step 4: Save changes
Receiving notifications
You can see notifications:
- Under the bell icon in the header menu
- On the Notifications page
- In your e-mail (if enabled)
Under the bell icon:
When you receive a notification, it'll appear under the bell icon on the header menu. Click on the notification to perform the necessary action, such as approving an offline time or absence request, checking a screenshot, or more.
On the Notifications page:
In your e-mail:
When enabled, you can receive notification alerts in your email. You can enable immediate notifications for suspicious screenshots and unproductive apps, as well as a daily summary for the three kinds of requests.
Note! You can only enable email notifications if you’ve also enabled web notifications.
Checking notifications in the desktop app
The DeskTime app will indicate if there are new notifications to be reviewed. To check them:
1. Right-click on the app icon and select New notifications
MacOS
Windows
2. You’ll be taken to the Notifications page, where you can review your notifications