IP Location shows whether someone is working from the office or remotely. This happens automatically, so there’s no need to mark work locations.
This feature is currently available on Premium and Enterprise plans.
How IP location tracking works?
It compares the user’s IP address with the office IP address set in DeskTime. If the user is in the office network, the time is shown as in-office work. If they are connected elsewhere, it shows up as remote work.
When time is tracked without an internet connection, the app records your last known location and syncs it once you're back online.
Where to find the IP Location?
IP Location is visible in My DeskTime’s day view.
It appears as a bar showing Office or Remote periods during the day, located between the Productivity bar and the Work Schedules bar.
How to set up your office network
To enable IP Location, your company needs to add the office network in DeskTime.
Go to Settings → Account
Scroll down to IP Location and enter your information in Set up office IP address or range.
This can be done by a Company Owner or Company Administrator.
Access to the data depends on the user role, the same way as other My DeskTime information:
Employees can see their own data
User Managers and User Administrators can see data for the team members they manage
Company Administrators and Company Owners can see data for all users in the company
When the location isn’t shown
In some cases, DeskTime can’t show a location due to the lack of information available. This applies to Offline time, Private time, and Calendar time.
Other possible use cases
Besides showing office and remote work, IP Location can also help you see if employees are connected through VPN when working outside the office network.
It can also help monitor connections to different office networks, such as guest Wi-Fi or other internal networks.
Keep in mind!
If your company’s VPN uses the same IP address as the office network, DeskTime will show the user as working from the office even if they are remote.
In this case, you can set up your VPN with a different IP address.
If your office network uses a dynamic IP address, some internet providers can change it from time to time. If this happens, office work may appear as remote work.
In this case, using a static IP address can help prevent this.