What are the system and network requirements for DeskTime?

Please make sure you meet the minimum requirements to run DeskTime on your system. Generally, DeskTime supports Windows, macOS, and Linux systems. There is no built-in support for virtual machines. 

System requirements

Specification

Windows specification:

• Server OS is supported.
• Windows users are required to install Microsoft NET framework 4.8 in order to run DeskTime.

Linux specification:

• 20.04.2 LTS Focal Fossa, GNOME 3 desktop environment, X11 windowing system, x64. AppImage, deb.
• For all Linux DeskTime app versions, you will need Browser extensions to track website URLs - get extensions here
• In case your Linux computer is missing a package or the DeskTime app doesn't work, although you have logged in through the DeskTime app, type in the desktop terminal sudo apt-get install -f and all the necessary packages will be installed automatically. 

Supported browsers

DeskTime supports the following web browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Opera
• Safari

Opera browsers and any browsers that have a language other than English as their default language will need a browser extension.

The extension will allow you to have a URL breakdown for the browsers in question. You will be able to see a particular URL as an application instead of Opera, for example.

For MacOS and Windows users (Extensions guide available here):

• A browser extension is required for the Opera browser.
• A browser extension is needed if an internet browser is in a language other than English. 

My browser is not tracking URLs

In most cases, you will have to update your web browser. More info here.

For those who use an older DeskTime version for Windows or Linux operating systems, it is required to install the browser extension.

The extension will allow you to have a URL breakdown. You will be able to see a particular URL as an application instead of Chrome, for example. Please follow the links below to install the Extensions:

• Google Chrome (extension required);
• Mozilla Firefox (extension required).

If you run the latest DeskTime version on Google Chrome, Safari, or Ms Edge, the extension is unnecessary.

Note! For the best experience, please keep your browser updated.

What MacOS permissions do I need to use DeskTime?

To provide accurate productivity insights, macOS requires specific permissions within System Settings > Privacy & Security. Without these enabled, DeskTime cannot distinguish between different tasks or accurately track your active time.

Screen Recording (Window Title Tracking)

To provide accurate productivity data, DeskTime needs to monitor which apps and websites you use. On macOS, the operating system blocks apps from seeing window titles (e.g., the specific name of a Google Document or a website URL) and taking screenshots unless Screen Recording permission is granted.

• Once enabled, make sure to restart DeskTime for the changes to take place.

Note!

While the permission is titled Screen Recording, DeskTime only captures actual screenshots if that specific feature is enabled by your Company Administrator. Otherwise, it simply uses this access to read the window titles for categorization.

Automation (Browser URL Tracking)

To provide a detailed breakdown of your productivity, DeskTime needs to know which specific websites you are visiting. By default, macOS prevents different apps from connecting or sharing information to protect your privacy.

By granting Automation permission, you allow DeskTime to communicate with your browsers to retrieve the URL of the active tab.

• Without this permission, DeskTime can see that you are using Google Chrome, but it won't be able to tell if you are on a productive site like docs.google.com or a neutral site like youtube.com.
• This permission only allows DeskTime to read the URL of the active window; it can't see your passwords, form data, or private browsing history.

Accessibility

To accurately calculate your productivity, DeskTime needs to know when you are actively using your computer. By granting Accessibility permission, you allow the app to detect basic input activity, such as mouse movements and keyboard clicks.

• Without this permission, DeskTime may not be able to distinguish between active work and Idle time, even if you are moving your mouse or typing.
• DeskTime only tracks the fact that an input occurred to verify you are active. It doesn’t record what you are typing or track exactly where you're clicking.
• If you wish to turn off tracking of mouse movements and clicks, you can do that in your DeskTime Settings > Account (for the whole account), Teams (for a specific team), or Team Members (for a specific user) > Tracking tab > and then uncheck Track mouse clicks and Track mouse movement.

Notifications

To help you stay on track and manage your time effectively, DeskTime sends desktop alerts (e.g., break time reminders and private time reminders). Please keep in mind that DeskTime only sends functional alerts related to your tracking status and productivity. 

Focus Mode Tip: 

If you use Do Not Disturb or Focus Mode, these alerts may be silenced. We recommend adding DeskTime to your Allowed Apps list within your macOS Focus settings to ensure you don't miss important reminders.