In order to give someone access to other users' DeskTime data, you must set the user's role to either of the following:
- Company Administrator;
- User Administrator;
- User Manager.
To see the difference between user roles, click here.
To change a role, go to Settings → Team Members and click Edit on the user whose role you want to change. In the Team member details section, choose the new user role, choose which teams the user will be able to manage, and click Save general settings.
See the image below on how to change a user's role and assign teams: