Settings of any DeskTime account can be changed on 3 levels:
Management Levels
At every level (Account, Team, and Team Member), you can manage Tracking, Screenshots, and Sidebar Navigation.
Account level
Scope: Manage all teams and members globally.
Extras: Access the Beta program.
Maintenance: Reset all data to match Account level defaults.
Ownership: Company Owners can permanently delete the entire account.
Team level
Accessible from Settings -> Teams.
Scope: Manage specific teams and their assigned members.
Maintenance: Reset team settings to match the Account defaults.
Ownership: Company Owners and Company Admins can delete specific teams.
Team members level
Accessible from Settings -> Team Members.
Scope: Manage settings for a single user, regardless of their team.
Member Profile: Update emails, passwords, team assignments, and roles.
Maintenance: Reset a member's settings to match their Team’s defaults.
Action: Archive or delete individual members.
Keep in mind!
Permissions: Only Company Owners, Company Admins, and User Admins (for their specific teams) can edit these settings.
Hierarchy: Team settings can override Account-wide settings.
Priority: Individual member settings take precedence over both Team and Account settings.
Additional settings
There are sections of these settings that you can adjust as necessary on each of these 3 levels.
1. Working days: set up a schedule to start and finish work, and assign Minimum hours that users should spend actively working on the computer during the day.
2. Tracking days: select the time when DeskTime will be tracking the users' data. The app will not track any activities outside the assigned hours/days.
3. Screenshots: enable the feature, blur images, and set the screenshots' quality and frequency. Remember, you can enable screenshots on your MyDesktime page by clicking Show screenshots on the My Desktime page
4. Tracking: manage application, activity, manual time tracking, and manage how employees can edit their tracked time.
5. Sidebar customisation: Toggle which features appear in your team's side menu to keep their workspace clean and relevant.