Subscriptions can be canceled only by roles that have access to the billing section, such as company admin or owner.
Note!
Payments for DeskTime subscriptions are non-refundable. You can check our Terms of Service for more information.
Here’s what you need to do to cancel your DeskTime subscription:
- Go to Settings > Billing > Subscription overview. Click the Cancel my subscription button.
- DeskTime will ask for a cancellation reason. Just choose the one that fits best and click Confirm cancellation.
- That’s all! You’ll receive confirmation that your subscription has been canceled, and you won’t be charged anymore. You can use DeskTime until the end of the current billing period.
If you have any questions, feel free to contact our customer support.